The UK train travel site thetrainline.com is the leading independent retailer of train tickets online. They have sold over 14 million journeys to over 8.4 million registered users.

Trainline.com Ltd came to RD2 because they understand how social media can enhance their brand and their company. Last week we officially launched Inside TTL, an internal community site for employees of Trainline.com Ltd.

The Challenge:

Launch an internal website that incorporates both blogs and a forum through single-sign-on. The community must be a solid foundation to support all the big ideas that Trainline.com Ltd has, but be built within a short timeline.

What We Did:

The internal site utilizes Drupal for news blogs and employee polls, and PHP Bulletin Board for an employee forum. A single-sign-on Drupal module allows users to log into both pieces through one login.

The team worked quickly and intelligently to build a solution that incorporates functionality like moderation, content management, user management, user profiles, and forum interaction… and will allow the scalability to easily add further functionality and features.

The Results:

Inside TTL is already buzzing with conversations from Trainline.com Ltd employees around customer service, rail news, and other industry related topics. The community will serve as a foundation for the many more endeavors to come for Trainline.com Ltd - so keep watching!

From Trainline.com Ltd:

“I wanted to say a big thank you on behalf of all of thetrainline, your hard work and creativity were very much appreciated…. The initial feedback of the site has been incredible with lots of new ideas flying around the office. I truly hope that this is the first, and smallest, step towards a long relationship between our companies.”
- Tom Britton, Project Manager, Trainline.com Ltd